It’s crucial to provide clear, helpful information to address the most common queries our customers might have. Here’s a comprehensive set of FAQs for the SKN Transit website, written from the perspective of the owner, to ensure our passengers are well-informed and can make the most of our services.

General Information

A: SKN Transit isn’t just another ferry schedule platform—it’s your all-in-one travel companion for getting around St. Kitts & Nevis. With our user-friendly app, you’ll have real-time access to ferry schedules, Uber connectivity, boat charter services, and updates on flights and cruises. 

A: You can contact us for any inquiries or support through our dedicated customer service at skntransit869@gmail.com, or through our contact page form. We’re here to help!

Pricing and Payments

A: For your convenience, we will be accepting a variety of payment methods including cash, major credit/debit cards, and through our mobile app, which also offers options for pass purchases and reloads.

A: Absolutely! We value our regular commuters and we will be offering several discounted pass options, including daily, weekly, and monthly passes that provide great savings over single-ticket prices.

Technical Issues

A: First, make sure your app is updated to the latest version as this can resolve many common issues. If the problem persists, please contact our tech support via our bug/crash report form here, and we will assist you promptly.

We are dedicated to continuously enhancing our services and genuinely appreciate your feedback. Should you have additional questions, our team is ready to assist. Reach out to us through our contact page here. Your satisfaction during your journey with SKN Transit is our utmost priority. Thank you for trusting us with your travel needs in St. Kitts & Nevis.